Family Shopping Club understands and respects the consumer's right to privacy. We collect certain data about visitors to our web site. We maintain a policy regarding what data is collected and how it is used. This policy pertains to Family Shopping Club only and does not represent any other sites.
If the information collected contains information about a third party, such as a gift subscription, we do not utilize the information, E-mail and/or postal address, for any other purposes than to fulfill the order requested and provide any necessary customer service.
We collect the following general data that is not personally identifiable information: We have the ability to collect the IP address of the visiting users. This may be used in an effort to resolve web server problems or identify users who attempt fraud. In addition, we have the ability to track non-personal information such as the pages that are viewed and most common links used. This is collected in an effort to improve the site.
The information collected by the Family Shopping Club Member Services area will be used to service the requests submitted by users. Users who provide an E-mail address will, from time to time, be sent notification on updates and new products and services. If anyone wishes to not be included in these mailings, they may opt out by sending an E-mail to: firstname.lastname@example.org or the recipient may respond to the email with the word "remove" in the subject line of the E-mail. The information collected may be used to create customer profiles based on service requests.
It is necessary for Family Shopping Club to share some of the information collected with vendors. This data includes the information submitted by users on for changes and service complaints. The information shared with the vendors is in an effort to correct service issues and fulfill orders. This includes name and address concerned in the request.
Occasionally we may offer links to other web sites. When you click on a link to other web sites, we encourage you to review their privacy policies. The policies of other sites may be different than ours.
If a problem arises, users may contact Member Services by calling our Member Services Department at Family Shopping Club.
Data Storage & Security:
Family Shopping Club protects user information through the employment of firewalls, SSL encryption and packet filtering. It is our policy to not divulge the exact nature of our security structure in an effort to prevent security breach attempts. We take the security of our site very seriously and have multiple measures in place, through the employment of hardware and software, to ensure the site's security.
Family Shopping Club maintains customer information in an ethical manner. It is, of course, necessary for us to maintain a member's name address, email and contact phone numbers to properly service each member's account. During the course of a member's account, it may be necessary for our Customer Service Department to contact a member at home or work to discuss the account.
INTERNAL USE OF PERSONAL DATA
It is the goal of Family Shopping Club to present products to consumers that will better their life. To that end, from time to time, we may present offers to consumers that we feel are geared toward their interests. These offers may be presented by US Mail, email or by telephone. These offers may be presented directly from Family Shopping Club and may include, but are not limited to, discount buying services, travel offers and magazine subscriptions. When an internal sales campaign is being promoted, we utilize the customer data we have to make the process as smooth as possible for the customer. This prevents us from requiring the customer to provide us information we may already have such as employment or credit information. We reserve the right to contact any member, for any reason, within our database. This contact may include a call or direct mail piece geared toward providing Member Services or to present a product or service. We maintain a strict security program to ensure your personal information is carefully guarded. Internal access to personal information is limited to necessary personnel and monitored carefully. We maintain a high level of security on the Internet and over our network to ensure we meet our responsibility to the consumer's privacy. No personal information will be shared with any third parties without the customer's permission.
RIGHT TO ADJUST POLICIES